FAQ'S


I'VE NEVER USED AN ALL NATURAL BEAUTY PRODUCT BEFORE. WHAT AM I MISSING?
You are missing chemicals!! Yeah!! Our bodies are inundated with this stuff and it's making us sick. Our body is our largest organ and it has been said that "70% of what we put on our skin ends up in our blood stream." So why not put things that are good for us on our skin. Ever since we started doing the in depth research about natural ingredients we were blown away by the capabilities of fruits, spices, flowers & vegetables. Once you see for yourself the benefits and effectiveness of using organic skin care, we highly doubt you will want to go back.
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HOW OFTEN SHOULD I USE MY MASK OR SCRUB?
Face masks 1-2 per week. Hair masks 1 per week. Body Scrub 1-3 times per week. Our goal is to build up those benefits. Not to scrub your skin raw or over condition your hair (yes there is such a thing).
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HOW DO I USE MY PRODUCT?
IT'S SUPER EASY. SCOOP, MIX & APPLY. 
The most important thing is to not get water in the product container. We don't use any preservatives so water will breed bacteria and make your product unsafe.
We also want to add that as with any beauty product results vary from person to person.  Results also vary based on how much product you use and what u decide to mix your product with. But that is the fun part, you get some control over the results you are looking for and if it didn't work for you one way, try it a completely different way!
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Face Masks-  Add 1 teaspoon of powder into the palm of your hand, mix with small amount of water and rub into a spreadable paste. To ramp up the intensity of the mask, mix powder with fresh, organic yogurt or honey. Gently massage on cleansed, moist skin, avoiding the eye area. Leave on for at least 20 minutes and rise with warm water. If you don't have time for a full face mask session, use it as a quick exfoliate in the shower. 
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Hair Masks -  Add 1-3 teaspoons of mask powder to conditioner or blended fresh ingredients ( avocado, banana, yogurt, coconut milk, honey etc..). Don't use just water otherwise mixture will be too thin and will not be as effective. Whip mixture with a fork or whisk until smooth. Apply liberally to freshly washed hair, cover with a shower cap for at least an hour, and then rinse thoroughly with cool water.  The longer you leave it on, typically the better the results. Wash once or twice with conditioner after, to make sure all ingredients are out of your hair. 
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Body Scrubs-  Think of our body scrubs as "add oil and stir." To have the best experience mix our body scrub with 1/4 a cup to 1 cup of your favorite oil. Start small and add more oil as needed (you get to decided how thick you like your body scrubs). Then stir the mixture until it is completely blended. Put in a bowl that you can seal and use regularly in the shower without water getting inside. For best results use daily. The extra oil will give the body scrub a beautiful consistency and  leave a very moisturizing layer on you skin after your shower.
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WHAT IS THE CONSISTENCY OF MY PRODUCT SUPPOSED TO BE?
The consistency changes based on the ingredients in the mask. The consistency can be anywhere from powdery, to wet sand, to a thick paste. Masks with milk ingredients in them tend to be on the thicker side. I prefer to have my masks be the consistency of baby food.
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WHAT IS THE SHELF LIFE OF MY BEAUTY PRODUCT?
Our cocktails are preservative free. The only way to do that is to remove the water from our ingredients. No water, No preservatives. Our ingredients are dehydrated then ground into powder. Our products will last at least six months. We do not recommend that your refrigerate or freeze your masks or scrubs. Condensation may occur, and as our products are preservative free, that will drastically shorten the shelf life. 
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ARE DEHYDRATED INGREDIENTS AS GOOD AS FRESH FRUIT & VEGETABLES?
We were blown away to find out that dehydrated ingredients can be as good or sometimes better than fresh ingredients. The dehydration process just removes the water from the fresh ingredient. There are many ways to dehydrate ingredients, such as letting ingredients dry out in the sun. Once it is dry, most of the nutrients and vitamins concentrates. The same way as if you were to boil out the water in a soup, as the soup reduces the taste gets more powerful. It is the same concept here. For example, one tablespoon of coconut water powder is equivalent to drinking all of the coconut water contained in an average sized young coconut. The dehydrated ingredient is then ground into a powder for easy use. 
* A few of our liquid based ingredients (  coconut milk,  honey, etc...)  contains a small amount of tapioca starch, which is a starch made from organically grown non-GMO yuca root (cassava root). This starch acts as a drying agent and is necessary to keep this powder from clumping into hard chunks or one solid brick. 
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I HAVE SENSITIVE SKIN, CAN I USE YOUR PRODUCT?
Well Belle Bar was just made for you. You get to customize your ingredients, so you can make your beauty cocktail as gentle and mild as you need. 
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 MEDICAL WARNINGS
This is a very important question. We absolutely make no claims about the benefits to your skin and hair.  We are not medical doctors or scientists. We do know  that these natural ingredients have been proven through years of holistic treatments and ancient wisdom to give the body certain benefits. We use ingredients with a ton of vitamins and antioxidants. Your body loves that type of thing.
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If your skin or hair feels irritated from using a Belle Bar product, please discontinue use immediately. DO NOT use a product that contains an ingredient you are allergic to. We list all ingredients from each cocktail on the label. Please see a doctor if you need to address specific concerns, Belle Bar should not be used in the place of a license doctor.
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Before taking any herbal remedy for your psoriasis or psoriatic arthritis, talk with your doctor. Some herbal remedies can cause dangerous interactions with your medications.
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Also, you should not take some herbal remedies if you are pregnant or breastfeeding, or if you have pre-existing medical conditions such as diabetes or high blood pressure, or mood disorders. Stop using the remedy immediately should you experience side effects and tell your healthcare provider
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 HOW IS BELLE BAR TESTED?
We test our products on ourselves and the rest of our "product- junkie" friends and family. Nothing furry or fluffy has been harmed to test these cocktails. No animals allowed. Once again we make no medical claims.
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HOW CAN I FIND OUT MORE ABOUT THE BENEFITS OF EACH INGREDIENT?
Please see a list of of the ingredients that we carry as well as their benefits on our INGREDIENT A-Z page.
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 WHAT IS YOUR RETURN POLICY?
We have a grace period of 30 days for returns or exchanges on all our products, even on products that have been opened and used. We want all of our clients to be able to truly experience our products and love them! WE DO NOT ACCEPT RETURNS FOR ORDERS THAT WERE NOT PICKED UP FROM THE POST OFFICE DUE TO UNPAID CUSTOM FEES.
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WHOLESALE ORDERS
We can wholesale custom masks and scrubs and small batched recipes. Email wholesale@bellebarorganic.com to find out more the ordering wholesale.
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WHAT IF MY PACKAGE ARRIVES BROKEN?
We try to do everything we can to avoid that but if that does happen, please email us at customerservice@bellebarorganic.com 
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 HOW MUCH IS SHIPPING?
We use USPS as our preferred shipper for domestic packages. Currently, we offer flat rate shipping based on location.  We offer domestic U.S. shipping, UK, Canada Australia & Europe.
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Domestic U.S. Shipping
0.0 lb – 1.0 lb - $5.00
1.0 lb – 5.0 lb - $10.00
FREE SHIPPING FOR ORDERS OVER $75.00
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International Shipping
0.0 lb – 1.0 lb - $13.50
1.0 lb – 5.0 lb - $23.00
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We are not responsible for any custom charges for any order. We also have to accurately report the value of your order on custom documents. We are not allowed to falsify custom documents so custom fees will be lower. WE DO NOT ACCEPT RETURNS FOR ORDERS THAT WERE NOT PICKED UP FROM THE POST OFFICE DUE TO UNPAID CUSTOM FEES.
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HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Due to the custom handmade nature of our products, all orders are processed between 5-7 BUSINESS days, plus shipping time. We will try to get your order to you as quickly as possible. We are working on being able to process overnight delivery orders in NYC. Shipping outside the United States cannot be tracked once it leaves the U.S. It can take around 10 days to receive your order internationally once it has been shipped. U.K. orders are sometimes not delivered to your home if custom fees need to be paid. You will have to pick them up at the post office after you pay your custom fees.
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WHAT IF I WANT TO CANCEL MY ORDER?
Unfortunately you are not able to cancel orders at this time. Please purchase carefully.
WHAT IF THE INGREDIENT OR BEAUTY PRODUCT I WANT IS OUT OF STOCK?
Just bear with us, we do our best to keep every item in stock. It will be back in stock as soon as possible. In the meantime, give a new ingredient a try.
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WHAT IF I WANT TO KEEP IN TOUCH?
That's amazing we love talking to our customers. Questions, requests and concerns or just to say hi please email us at hi@bellebarorganic.com. We would love to know how you feel about our products. You can also sign up to our newsletter to hear of new product launches, new ingredients added to our shop or maybe to see us and buy in person. 
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WHERE CAN I SEE YOU IN PERSON?
 Subscribe to our email list to find out when we will be doing pop ups.